Cookie Policy
Last updated: December 2024
What are cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, enabling certain features, and helping us understand how you use our services.
This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.
Types of Cookies We Use
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website.
Functional Cookies
Enable enhanced functionality and personalization features.
Marketing Cookies
Used to track visitors across websites for advertising purposes.
Specific Cookies We Use
| Cookie Name | Purpose | Type | Duration | Provider |
|---|---|---|---|---|
_introsphere_session | Session management and authentication | Essential | Session | IntroSphere |
_ga | Google Analytics - distinguish users | Analytics | 2 years | |
_ga_* | Google Analytics - session and campaign data | Analytics | 2 years | |
intercom-* | Customer support chat functionality | Functional | 1 year | Intercom |
_fbp | Facebook Pixel - track conversions | Marketing | 3 months |
Managing Your Cookie Preferences
You can manage your cookie preferences using our cookie consent banner that appears when you first visit our website. You can also update your preferences at any time by clicking the "Cookie Settings" link in our website footer.
You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:
- • Chrome: Settings → Privacy and security → Cookies and other site data
- • Firefox: Settings → Privacy & Security → Cookies and Site Data
- • Safari: Preferences → Privacy → Manage Website Data
- • Edge: Settings → Cookies and site permissions → Cookies and site data
Third-Party Cookies
Some cookies on our site are set by third-party services that we use to enhance your experience. These include:
- •Google Analytics: Helps us understand how visitors use our website so we can improve it.
- •Intercom: Powers our customer support chat and helps us provide better support.
- •Social Media Pixels: Allow us to track conversions from social media advertising.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@introsphere.com
Data Protection Officer: dpo@introsphere.com
Address: 123 Innovation Drive, San Francisco, CA 94105
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