IntroSphere

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Privacy Policy

Last updated: December 2024

Our Commitment to Privacy

At IntroSphere, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional networking platform. We are committed to protecting your personal data and being transparent about our practices.

Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name, email address, and contact information
  • Professional information (job title, company, industry)
  • Profile information and preferences
  • Communication preferences and settings
  • Payment information (processed securely by our payment providers)
Connection Data

To provide our core services, we collect:

  • Information about your professional network and connections
  • Introduction and referral activity
  • Success metrics and outcomes of connections made
  • Communication logs and interaction history
Automatically Collected Information
  • Device information, IP address, and browser type
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies
  • Performance and error logs

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Enable AI-powered connection matching and suggestions
  • Process transactions and manage your account
  • Send you technical notices, updates, and marketing communications
  • Provide customer support and respond to your inquiries
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: With trusted partners who assist in operating our platform
  • Business transfers: In connection with mergers, acquisitions, or asset sales
  • Legal requirements: When required by law or to protect our rights
  • Safety: To prevent harm to users or the public

Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for sensitive data
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance
  • Secure data centers with physical access controls
  • Employee training on data protection practices
  • Multi-factor authentication for account access

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of how we process your information
  • Objection: Object to certain types of processing
  • Opt-out: Unsubscribe from marketing communications at any time

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings or our cookie preference center.

View Cookie Policy

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@introsphere.com

Data Protection Officer: dpo@introsphere.com

Address: 123 Innovation Drive, San Francisco, CA 94105